Shipping Policy
-
The Rustic Threads Boutique is not responsible for lost or stolen purchases.
We are not responsible for any damages, The Rustic Threads BoutiqueΒ is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
- The Rustic Threads Boutique will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
-
Β
Shipping and delivery times are estimates and not guaranteed. If you have any questions, please reach out to us byΒ using our contact form located at the bottom of our home page.Β
- Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays.
- Free standard shipping with estimated delivery within 6 business days.
- Paid shipping costs are calculated at checkout and are based on the weight of your package.
- Delivery dates for βFreeβ and βGroundβ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our warehouse.
- Once the package has left our warehouse, Express packages are guaranteed to be delivered within the specified number of business days. Please contact us if you have any concerns about an express package delivery.
- If your Express order is placed after 2pm CST, then it is set to ship out next business day. Please contact us if you have any concerns about an express package delivery.